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Norm

ÖNORM EN ISO 9004

Issue date: 2000 12 17

Quality management systems - Guidelines for performance improvements (ISO 9004:2000)

This International Standard provides guidelines beyond the requirements given in ISO 9001 in order to consider both the effectiveness and efficiency of a quality managem...
Withdrawn: 2010 01 01
§ Legal References
Publisher:
Austrian Standards International
Format:
Digital | 98 Pages
Language:
German | English
This International Standard provides guidelines beyond the requirements given in ISO 9001 in order to consider both the effectiveness and efficiency of a quality management system, and consequently the potential for improvement of the performance of an organization. When compared to ISO 9001, the objectives of customer satisfaction and product quality are extended to include the satisfaction of interested parties and the performance of the organization. This International Standard is applicable to the processes of the organization and consequently the quality management principles on which it is based can be deployed throughout the organization. The focus of this International Standard is the achievement of ongoing improvement, measured through the satisfaction of customers and other interested parties. This International Standard consists of guidance and recommendations and is not intended for certification, regulatory or contractual use, nor as a guide to the implementation of ISO 9001.
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1990 06 01
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1984 11 01
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Issue date : 2005 12 01
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Gesetz
Gesetz vom 12. Juli 2001 über die Vergabe von Aufträgen (Bgld. Vergabegesetz 2001 - LVergG)
Gesetz
Bundesgesetz über die Vergabe von Aufträgen (Bundesvergabegesetz 2006 - BVergG 2006)