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Norm

ISO 41012:2017

Issue date: 2017 03 31

Facility management — Guidance on strategic sourcing and the development of agreements

ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights: · essential elements in FM sourcing process...
Valid
Publisher:
International Organization for Standardization
Format:
Digital | 52 Pages
Language:
English

ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights:

· essential elements in FM sourcing processes;

· FM roles and responsibilities in sourcing processes;

· development processes and structures of typical agreement models.

ISO 41012:2017 is applicable to:

· strategic processes related to service and support functions for the core business;

· development of FM strategies;

· development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options;

· development of FM information systems;

· FM education and research;

· organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).

ISO 41012:2017
2017 03 31
Facility management — Guidance on strategic sourcing and the development of agreements
Norm