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Norm
ISO 10002:2004/Cor 1:2009
Issue date: 2009 07 09
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — Technical Corrigendum 1
Withdrawn: 2014 07 17
Publisher:
International Organization for Standardization
Format:
Digital | 1 Pages
Language:
English
Currently valid:
ICS
ISO 10002:2018
2018 07 16
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
Norm
ISO 10002:2014
2014 07 17
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations
Norm
ISO 10002:2004/Cor 1:2009
2009 07 09
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations — T...
Norm
↖
Norm
Issue date :
2014 07 17
Quality management — Customer satisfaction — Guidelines for complaints handling in organizations