Jetzt auswählen und bestellen
56,10 €
exkl. USt.
In den Warenkorb
Icon ISO
Icon ISO
Norm

ISO 9004:2000

Ausgabedatum: 2000 12 08

Quality management systems — Guidelines for performance improvements

This International Standard provides guidelines beyond the requirements given in ISO 9001 in order to consider both the effectiveness and efficiency of a quality manageme...
ZURÜCKGEZOGEN: 2009 10 30
§ Im Gesetz zitiert

This International Standard provides guidelines beyond the requirements given in ISO 9001 in order to consider both the effectiveness and efficiency of a quality management system, and consequently the potential for improvement of the performance of an organization. When compared to ISO 9001, the objectives of customer satisfaction and product quality are extended to include the satisfaction of interested parties and the performance of the organization.

This International Standard is applicable to the processes of the organization and consequently the quality management principles on which it is based can be deployed throughout the organization. The focus of this International Standard is the achievement of ongoing improvement, measured through the satisfaction of customers and other interested parties.

This International Standard consists of guidance and recommendations and is not intended for certification, regulatory or contractual use, nor as a guide to the implementation of ISO 9001.

ISO 9004:2018
2018 04 03
Quality management — Quality of an organization — Guidance to achieve sustained success
Norm
ISO 9004:2009
2009 10 30
Managing for the sustained success of an organization — A quality management approach
Norm
ISO 9004:2000
2000 12 08
Quality management systems — Guidelines for performance improvements
Norm
ISO 9004-1:1994
1994 06 30
Quality management and quality system elements — Part 1: Guidelines
Norm
ISO 9004:1987
1987 03 19
Quality management and quality system elements — Guidelines
Norm
Historie aufklappen
Norm
ISO 9004:2009
Ausgabedatum : 2009 10 30
Managing for the sustained success of an organization — A quality management approach
Verordnung
Verordnung der Bundesministerin für Unterricht, Kunst und Kultur, mit der die Lehrpläne der Meisterschulen, der Werkmeisterschulen (einschließlich der Berufstätigenformen) und der Bauhandwer